EMC Corporation Adopts Knowledge Management Approach to Technical Support Using Primus SolutionSeries Software.
Business Wire › November 23, 1998
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EMC Corporation Adopts Knowledge Management Approach to Technical Support Using Primus SolutionSeries Software.
SEATTLE--(BUSINESS WIRE)--Nov. 23, 1998--Primus, a leading provider of problem resolution and knowledge management software for customer support organizations, today announced that EMC Corporation (NYSE:EMC), the world's leading provider of enterprise storage systems, software and services, has selected Primus(...
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