Too Many Retail, Specialty Retail Firms Discount Importance of Online Customer Experience, According to The Customer Respect Group's Winter 2003 Sector Study.
Business Wire › March 07, 2003
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Too Many Retail, Specialty Retail Firms Discount Importance of Online Customer Experience, According to The Customer Respect Group's Winter 2003 Sector Study.
Business Editors
BELLEVUE, Wash.--(BUSINESS WIRE)--March 7, 2003 Walgreens, Costco First Overall in Online Customer Respect in Retail, Specialty Retail; More Than One-third of Firms Don't Respond to Inquiries Sent Via Web Sites The Customer Respect Group, an international research and consulting firm that focuses on how corporations treat their customers online, today released the results of both the Re...See the full content of this document
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