Delight: A More Comprehensive Measure of the Customer Shows that It's Not Just Size that Counts.
Business Wire › January 06, 2005
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Delight: A More Comprehensive Measure of the Customer Shows that It's Not Just Size that Counts.
SAN DIEGO -- 2004 is over. Some automotive manufacturers were winners and some fell short of their targets. Strategic Vision Inc. (SVI) takes a clear position on the key to success: Delight your customers. Who did it well and who did not? What do you need to do to create a success? Where can you go next to create a positive leverageable position that leads to success? Who will be the winners for 2005?
In order to answer these questions, Strategic Vision is pro...See the full content of this document
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