New Version of Convergys Solution Dramatically Enhances Every Customer Service Interaction.

Business Wire › June 07, 2010

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New Version of Convergys Solution Dramatically Enhances Every Customer Service Interaction.

CINCINNATI -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced the immediate availability of version 5.0 of Convergys Dynamic Decisioning Solution. Dynamic Decisioning Solution uses real-time business rules and policy management driven by valuable customer data to help reduce costs, opt...

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