Capgemini Study Links Customer Experience at Car Dealerships with Vehicle Manufacturer Loyalty.

Business Wire › July 23, 2008

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Capgemini Study Links Customer Experience at Car Dealerships with Vehicle Manufacturer Loyalty.

Consumer Survey Showed Use of Customer-Oriented Sale Techniques Led Buyers to Negotiate with Fewer Dealers

NEW YORK -- Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, in collaboration with the Car Internet Research Program (CIR...

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