Bertelsmann Marketing Service Looks to KANA's External-Facing eCRM Solution to Provide Global, Multilingual Customer Support.
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Bertelsmann Marketing Service Looks to KANA's External-Facing eCRM Solution to Provide Global, Multilingual Customer Support.
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MENLO PARK, Calif.--(BUSINESS WIRE)--May 20, 2002 Logistics Service Center Providers Rely on KANA Response to Improve Customer Service on the Web and Build Strong Customer Relationships KANA(R) (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, today announced Bertelsmann Marketing Service GmbH., one of the w...See the full content of this document
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