BBN Hark Systems, Inference join forces to revolutionize customer support; Speech recognition, customer support partnership helps cut operating costs, boosts customer service.
Business Wire › October 16, 1995
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BBN Hark Systems, Inference join forces to revolutionize customer support; Speech recognition, customer support partnership helps cut operating costs, boosts customer service.
CAMBRIDGE, Mass.--(BUSINESS WIRE)--Oct. 16, 1995--BBN Hark Systems Corporation, a wholly-owned subsidiary of BBN (Bolt Beranek and Newman Inc., NYSE:BBN), and Inference Corporation today announced the industry's first joint marketing and development agreement to automate customer service using speech recognition technology. The two companies believe this initiat...
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