Nuance Communications Alleviates Caller Frustration by Eliminating Complex Touchtone Menus; Speech-Based Routing System Helps More Customers Reach Information Quickly and Efficiently.
Linked as:
Extract
Nuance Communications Alleviates Caller Frustration by Eliminating Complex Touchtone Menus; Speech-Based Routing System Helps More Customers Reach Information Quickly and Efficiently.
BURLINGTON, Mass. -- Nuance Communications, Inc. (NASDAQ: NUAN), the world's leading supplier of speech and imaging solutions, today launched Open Call Steering, a premium, packaged call routing solution that provides accurate, speech-based call routing. Unlike touchtone systems, whose complex menu mazes can le...
See the full content of this document
Sponsored links
